Modern businesses rely on IT infrastructure to run their day-to-day operations. Regular servicing and maintenance of IT infrastructure and equipment is key to success of any business. Computers, operating systems, software, communication equipment and the entire IT infrastructure must always be in perfect working order to ensure smooth business operations. We understand that support and maintenance are critical for any organisation or business that wants to create a competitive advantage.

Appropriate technology is important for stability and growth in the modern business world. Technical support manages and complements the existing IT infrastructure, updates hardware and software, and provides upgrades when needed.

Once the IT infrastructure set-up is complete, we recommend setting up a service and maintenance contract that allows you to focus on your business’s core processes, strategic goals and core business. By keeping your infrastructure running at optimum levels, you can save up to 30% of your budget by reducing IT operational costs.

At Pronid, we ensure success by assigning certified engineers to your organisation. By assigning an engineer to you, we ensure that IT infrastructure issues are resolved as quickly as possible, and the assigned person is your internal advisor for potential infrastructure upgrades and enhancements.